Returns

Returns & Exchanges

For shipping times, methods, and where we ship, see our Shipping page.

We create artwork in small batches with a great deal of care and intention. Because many of our products are produced in limited quantities, and some are personalized specifically for you, we’re unable to accept returns or exchanges. All sales are final.

Incorrect or Damaged Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at hello@werunonart.com.

When you reach out, please include:

• Your order number
• A brief description of the issue
• Photos of the item and packaging, if applicable

We’ll review the issue and make it right as quickly as possible.

Personalized Products

Because personalized artwork is created specifically for you, it cannot be returned or exchanged unless it arrives damaged or we made an error while producing your order.

Please carefully review all personalization details before submitting them, as we’re unable to offer refunds or replacements for customer-submitted spelling or information errors.

Questions?

If you’re unsure whether a product is right for you before ordering, we’d love to help. Reach out anytime at hello@werunonart.com.

Thank you for supporting our small business!